Customer Support & Content Specialist | 2021 – Present
As Customer Support, I act as a link between clients and the right individuals within the organization. I ensure the clients’ needs, concerns, and requirements are effectively facilitated to the relevant departments and individuals within Captario, acting as a communication bridge for client satisfaction.
As Content Specialist, I am responsible for overseeing and developing content creation for the Captario brand, acting as a project leader for various brand initiatives, coordinating external brand communications, and optimizing the effectiveness of the marketing department. The role requires a strong attention to detail, the ability to work independently and collaboratively, and excellent communication skills.
Said About Me @ Captario.
“Oscar is highly intuitive, well-read, and the team player that keeps everyone committed. He can see things before they happen, write copy considering every angle in multiple languages, and genuinely pays attention to nuances. As a lifelong marketer, I envy his wit and ability to be agile. I’ve worked alongside Mr. Hanson for some time and his creativity, on-trend content, and all-encompassing skillsets are a rarity. While his skills and initiatives are phenomenal, Oscar drives new thinking alongside traditional expectations, changing the status quo for leadership and garnering top of funnel interest. Liz Koch, Director Demand Generation
“Working with Oscar was a mutually beneficial relationship. He provided all the marketing support I could ask for awhile helping me grow as an author in collaborative projects. Oscar is an amazingly bright hard worker who is still willing to take direction while making sure to get the clarification required to get the job done right. I hope to collaborate with him again in the future.” Dave Roberts, Senior Sales Executive
SWEDISH-AMERICAN CHAMBER OF COMMERCE
Business Development Associate | 2020 – 2021
Working in Boston, I had the opportunity to gain practical knowledge and experience in the field of business and entrepreneurship. Through this position, I developed a deeper understanding of business relations in an international setting and their impact on various industries.
In addition to my responsibilities as an intern, I was also given the opportunity to lead the SACC-NE collaboration project, called Life Science Bridge. This project, which is a partnership between the chambers of San Diego and San Francisco, aimed to facilitate greater collaboration in the life science sector. Through my involvement in this project, I was able to demonstrate my leadership skills, including the ability to effectively manage a team, communicate with stakeholders, and drive the project towards successful completion.
Said About Me @ SACC-NE.
“I had the pleasure of having Oscar on my team for almost a year at The Swedish-American Chamber of Commerce in New England and worked side-by-side with him on different projects and day-to-day tasks. I was particularly impressed by Oscar’s ability to juggle multiple projects and deliver new content ideas, which made a dramatic difference in helping our organization grow. He has a great work ethic and easily adjusts to any given situation with an eager-to-learn approach. He always brings a positive and energetic attitude and makes a memorable impact on the people he interacts with. Any employee would be lucky to have Oscar as a team member.“ Sandra Spetz, President
Customer Service Agent | 2016 – 2020
Responsible for managing customer inquiries related to factoring and handling loan applications and other loan-related issues. In addition to these duties, I also served as a mentor to new employees, providing training in system management, customer interaction, and problem-solving skills. My experience at Collector Bank allowed me to develop strong customer service and communication skills, as well as the ability to effectively manage and train others.
Said About Me @ Collector Bank.
“I have experienced him as a very inspiring and energizing person. He has very good judgment and his work at Collector Bank has kept very good quality. Oscar is easy to work with and is solution-oriented.”
Fredrika Eineskog, Workforce Manager