2016 – 2020 | Sweden

As a Customer Service Agent, I was responsible for managing customer inquiries related to factoring and handling loan applications and other loan-related issues. In addition to these duties, I also served as a mentor to new employees, providing training in system management, customer interaction, and problem-solving skills. My experience at Collector Bank allowed me to develop strong customer service and communication skills, as well as the ability to effectively manage and train others.